A majority of the time jobs go smoothly however, in the off chance that an issue comes up we recommend the following:

• Reach out to the freelancer directly and propose a clear and concrete resolution.  If for some reason they are no longer able to deliver the work as agreed upon, they can process a refund via Stripe.
• Keep things professional - we know it can be frustrating if things don't go as planned but using respectful and professional language is key to having a productive conversation.
• If you have additional questions, please reach out to us here.