Issuing refunds is at the sole discretion of the creator. If you’re unhappy with a given subscription, you can contact the creator directly and request a refund. If the creator decides to issue you a refund, they can do so through their Stripe dashboard.
To contact a creator to request a refund, use the “message” feature on the creator’s Behance Profile to get in touch. [AMC2] If this is unsuccessful and you think you have been misled by your purchase, you can contact your credit or debit card provider to dispute the charge.